«(…) ethnomethodologists and conversation analysts clearly are some of the most empirically-oriented analysts of social life (…)» (Cooren & Fairhurst, 2009: 127).
Cooren, F. & Fairhurst, G.T., 2009. Dislocation and Stabilization: How to Scale Up from Interactions to Organization. In L. L. Putnam & A. M. Nicotera, eds. Building Theories of Organization: The Constitutive Role of Communication. New York / London: Routledge, pp. 117–152.
Análise Conversacional do Trabalho e das Organizações | Link